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Rating Summary

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Happy with new door

5
30 January 2025 , Linda ,

I got three estimates and like the Thompson rep and choice of styles best. They had a long wait list for installation after the order but that was because my door was custom. the installer was… Read more I got three estimates and like the Thompson rep and choice of styles best. They had a long wait list for installation after the order but that was because my door was custom. the installer was professional and the women at the office are always helpful with questions.

Door Repair

5
06 October 2024 , Edward ,

Very professional job, done quickly and efficiently, very much impressed.

Replacement of damaged panels

5
19 September 2024 , chetty ,

Prompt response, work well done and completed on time. Accurate estimate.

Garage Door

5
11 September 2024 , Steven ,

Excellent service and professional work. Reasonably priced and done in a timely manner.
Installer Kevin did an exceptional job and was very friendly and professional.
Highly recommend… Read more
Excellent service and professional work. Reasonably priced and done in a timely manner.
Installer Kevin did an exceptional job and was very friendly and professional.
Highly recommend Thompson Overhead Doors.

Terrible experience

1
30 August 2024 , Casey ,

Three appointments, first tech said "everything needs to be taken down and redone." When asked to speak to tech Paula said "he's older and doesn't call customers." Second… Read more Three appointments, first tech said "everything needs to be taken down and redone." When asked to speak to tech Paula said "he's older and doesn't call customers." Second tech was sent out after cancelled appt and drilled an incorrect hole ruining a panel. Third tech instances the handle incorrectly. I fixed that mistake. Overall terrible experience.

consumer

5
22 August 2024 , Paul ,

Great and prompt service.

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